• Built around the practical and sound philosophies of Quality, Excellence and Systems, it helps to implement/achieve QXS within any organization.
  
  
• Uses a standard structure of Divisions/Departments/Workgroups/Projects, thereby providing a knowledge repository that is well-organized and makes information easy to find and use.
  
  
• By means of an innovation called Contextual Collaboration, multiple discussions between members can happen below virtually any business object in WorkACE™. This enables collaboration with the right people in the right context.
  
  
• Ideas from employees can be rated by others, so that good suggestions and their authors can be recognized easily and democratically.
  
  
• Decisions taken during discussions can be tracked and notified to members.
  
  
• All email communication is recorded in a centralized location, which is a major advantage compared to the traditional method of having information spread in the mailboxes of many people.
  
  
• Create unlimited number of virtual links between any two pieces of information, which helps in quickly identifying related information.
  
  
• Each object in WorkACE™ is associated with a unique ID, and any object can be accessed in one step by providing its ID.
  
  
• Includes a comprehensive project management solution, where the complete Work Breakdown Structure of a project can be managed.
  
  
• Perform tasks under a project based on priority and dependencies set by the project managers.
  
  
• Issue tracker module allows for customers and internal users to post their issues, discuss, and attend to them.
  
  
• Has a full-fledged calendar that helps track the events and tasks that happen in the organization.
  
  
• Users can make personal notes and publish them whenever and wherever they want.
  
  
• Time card feature to record the in and out times of employees. This can be compared against the time spent by them on various tasks and issues.
  
  
• Built around a well-researched and implemented security structure that provides for an open and closed environment, or a combination of both. Administration of security cannot get better than this.
  
  
• Its architecture can support any language, and additional language packs can be created or existing terms can be customized using the interface provided within the application.